Many people who are unfamiliar with – or who are not sold on the concept of systemizing their business – believe that systems will stifle their creativity or freedom.
Nothing could be further from the truth! By implementing systems in your business, you will actually free up both yourself and your staff to apply your and their creativity to those matters that require creative thinking… rather than requiring them to apply their minds to reinventing the wheel on routine tasks.
Take any business process where a certain sequence of events leads to the same result, each and every time. Imagine that you want a certain result, and that you or someone else in your business has come up with a sequence of events that will yield that result. In fact, let’s say you run a restaurant and the process in question concerns the preparation of a pasta dish.
Your chef knows that by using certain ingredients… sauteing them for a certain amount of time at a certain temperature in a particular kind of pan… boiling a certain kind of pasta for just the right number of minutes… and following a number of other specific steps… he will end up with a bowl of pasta that tastes the same today, as it will if he follows the exact same steps tomorrow.
Now, does following those steps inhibit the chef’s freedom because he can’t just make the pasta dish anyway he wants? Well, yes… but only if the chef wants to make different tasting pasta each time he makes it. Which is, of course, a sure “recipe” for customer complaints and a chef about to be sacked!
In reality, a chef who takes pride in his or her work and wants to serve a meal that customers look forward to each and every night because of its consistent good taste, will apply his or her creativity to creating the system (i.e. the recipe) in the first place, and leave creativity out of the equation during the actual cooking process. By contrast, the last thing a chef wants – especially when the restaurant is busy with hungry patrons – is to be wondering how he should make a given dish!
So too, when it comes to managing your business, you want to apply YOUR creativity to developing and improving your systems, not to reinventing them each time you want something done. That way, you and your staff focus all your creative efforts where they really matter, not to rethinking what has already been thought through.
Equally, by systemizing your business, you are free to walk away from it at any time, knowing that your staff do not need to be told what to do. You do NOT need to be there reigning them in, making sure they do the right things. For instance, if you properly document the processes in your business, you can be confident that the results that you seek stand a good chance that they will be achieved.
Thus, by developing, managing, and training people in your business systems, you can leave the business knowing that it will perform as intended. And that’s why systems GIVE you freedom in your business!
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